Frequently asked questions

Maybe some of your questions are answered here.

Do I need to create an account to purchase a travel ticket?

To order a ferry ticket on the Albanian Ferries website you need to create an account. For this you need an email or a mobile phone number.

How can I create an account?

To create an account, you need an email address or a phone number (Mobile), which will be used to verify the account. To create an account, you need to click on the menu "Register" and fill out the registration form.

After completing all the fields of the registration form, you will receive an email or SMS (with the verification link) to activate the account.

How can I reset my password?

To reset your password, you need to open the reset form and for this you need to click "LOGIN" (in the menus) and there you will find the option "Forgot your password?". In this form you will find two fields that need to be filled in. In the first field you need to enter your email associated with the account. In the second field you will enter the result of a simple arithmetic operation to verify that this process is not an automatic action (robot). Then click on "START PROCEDURE" and you will receive an email. Further actions are explained in the form or in the email you will receive.

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